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Complaints

Wednesday, 07 December 2016 00:00

If you wish you can use the contact form on this website to contact us regarding any issues you may have.

Launceston Medical Centre welcomes comments, compliments, concerns and complaints. We always aim to provide the best care we can. However, we know that sometimes things can go wrong. When this happens we believe that is it often most effective to sort problems out quickly and informally. Please talk to any member of staff if you have a problem or concern.

If you wish to make a formal complaint, please contact the Complaints Manager, Susan Duke You can do this in writing (including email), by phone or in person. Please find enclosed a complaints pack to help you with this process, which is downloadable (below). Alternatively, you can ask for a copy of our complaints pack in reception.

Complaints Pack Download

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