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About the PPG (Patient Participation Group)

  • Launceston Patient Participation Group is made up of individuals and representatives of community groups – all volunteers and registered patients of the Medical Centre.

    Our aim

    The group’s main aim is to provide two-way communication between Launceston Medical Centre and those who use the Centre. In order to help staff provide the best care and patients to make best use of the services.

    1

    We support the Medical Centre in its efforts to provide the best possible service by:

     

    > Informing Patients – through the media and at community events – about Medical Centre plans.

    > Encouraging feedback from Patients about the Medical Centre plans.

    > Discussing Patient suggestions with Medical Centre staff and telling the Patients what actions are taken.

    > Bringing Patient queries (not those related to personal medical treatment) to the Medical Centre staff.

    > Acting as volunteers on occasions when the Medical Centre might need additional helpers (e.g. flu clinics).